Superior support to improve players satisfaction and optimize service operations to maximize ROI.It's designed to enhance user experience when playing your game. With it players can find answers to their question about your game immediately. Any questions! How to do something? Need purchase refund? Bug found? Using analytics you’ll be able to find the most frequent questions according your game!
Benefits:â— Enhance player experience! Help your players immediately if they have any problems!
â— Increase retention! If player has stuck in your game without any help, he can just close it forever.
◠Reduce support team work! Connect your players with support team only if it’s required.
â— Improve your game based on user experience! Analyze the most frequent player issues.
Features:â— Create and edit your game FAQ
â— CSV format
â— Data cache
â— Automatic data update
â— Preloaded data support
â— Mistakes and typos handling
â— Mobile friendly
â— Sending emails directly to your support
Tech features:â— Unity 2019
â— Clean C# code, easy to understand and modify
â— Work with any platform (PC, Android, iOS, WebGL)
Everything you need to help your support team succeed in 2020---
University of Games is a research center - great place for indie game developers and young publishers. Thanks to more than 10+ years of experience in the industry, we provide knowledge and solutions in the area of technology research, game design, marketing, consulting and business advisory.
To learn more, you can check our blog: http://www.universityofgames.net
If you have any questions or issues with your Unity project(s), feel free to contact!